From the world's most authoritative source of customer reviews of airlines (airlinequality.com - part of the Skytrax organisation) here are the five of the first reviews listed on the world's best airline.
"You're way better off spending the double amount of money or more. They are rude, and not willing to help you in any way if anything does not go exactly according to plan.''
"We have traveled extensively and I consider this airline the worst in the world for service."
"Just flew with Ryanair last week - a terrible terrible experience! A mix of all nightmares."
"Would anyone in their right mind travel with Ryanair - no!"
"Ryanair comes across as totally unscrupulous and the whole process of traveling with them is designed to trip you up every step of the way and extract more money out of you.''
You can't find a good word from its customers about Ryanair, Europe's biggest low-cost airline, a juggernaut growing at more than 20% a year. But for many passengers, it seems it is the worst airline in the world.
love australia!!! love aussie life !!! love sydney !!! love flying !!! love the sky !!! dont wanna come back !!! love hongkies !!! love clubbing !!! love drinking !!! love everything but you !!! give me a break !!!